Tiffany Floyd and her four-year-old daughter stopped at a Burger King drive-thru close to her Western New York home for a quick bite to eat.
It was meant to be a hassle-free treat, but things became worse after her daughter voiced complaints about the “ketchup” on her child’s lunch.
Floyd stated on TikTok, “I went to Burger King by my house today.”
She described how she heard her daughter say, “Mom, I don’t want ketchup,” just after she gave her the kid’s dinner.
Floyd responds, “I take the bag back, thinking they messed up our order.” “And I see blood everywhere when I look in her bag.”
Floyd revealed to People that her kid didn’t understand there was “ketchup” on her plate until she had a couple French fries and bit into her cheeseburger.
@mindbodymomm #burgerking #wny #bloodinmyfood #williamsvillenewyork #westernnewyork #chanel4 @Burger King ♬ original sound – MindBodyMomm
Floyd initially believed it to be ketchup as well, but eventually discovered it was blood.
She called the fast food restaurant right away and wanted to talk to the manager, who revealed that one of the staff members had recently cut their hand before bagging her food.
Floyd said of the manager, who promised a refund if Floyd went back to the store, “He was so nonchalant at this point and I was livid.”
Floyd also filed a report with her local health agency after learning that not much could be done.
Burger King told People that it had shuttered its Gettzville restaurant, the scene of the incident, for a few days while staff members received thorough cleanings and retraining.
Floyd is still “distraught” by the incident, despite the fact that the fast food company cleaned the facility and retrained staff on specific procedures.
Her daughter has to get blood tests done “every month,” and she won’t eat because she thinks there might be blood in it.
Floyd hopes that her TikTok video, which has received over six million views, would act as a PSA for anyone who might reach into a fast food bag and bite without looking, as well as for those who visited the Gettzville location on July 27.
“Whenever you get food from a drive-through, you just open the bag and dig in without even opening it.” All I ask is that everyone else present see if they too ate it.
I never realized that before taking a bite out of my food, I should be examining it a little more closely.